Contact us
Talk to a travel advisor in Douala or Yaoundé. Send a WhatsApp, call us, or write and we reply by email.
Ways to reach us
Opening hours
- Monday to Friday
- 08:00-18:00
- Saturday
- 09:00-15:00
- Sunday
- Closed
Same hours at both offices. Messages sent outside these hours are answered the next working day.
Our offices
Our commitments
Help when something goes wrong
Lost baggage, a lost ID, illness or an accident during your trip? Call or WhatsApp us and an advisor works with you to get your trip back on track.
Advance compensation
If a problem is our fault, we investigate promptly and pay compensation in advance where appropriate.
Hotel guarantee
If your confirmed hotel is unavailable, we arrange equivalent or better accommodation at no extra cost to you.
Flight guarantee
Your fare is guaranteed once paid, and we compensate you if an error on our side causes a problem with your ticket.